Privacy Policy

Low Profile Property Services LLC (“Low Profile,” “we,” “us,” or “our”) operates the website at getlowprofile.com and the quote-request system available through it (together, the “Site”). This Privacy Policy explains what information we collect when you use the Site, why we collect it, how we use and share it, and the choices available to you. By using the Site, you agree to the practices described here.

When you request a quote, contact us, or otherwise use the Site, we may collect information you provide directly, including:

• Name
• Email address
• Phone number
• Preferred method of contact
• Property or service address / location
• Service requested
• Project description
• Timing and scheduling information
• Photos and other media you choose to upload
• Any other information you include in a quote or contact request

We may also automatically collect basic technical and site-usage information — such as browser type, device information, and general usage patterns — where applicable. See “Cookies and Analytics” below.

We use the information described above to:

• Respond to quote requests, questions, and other communications
• Prepare estimates and evaluate the work requested
• Communicate with you about your request, appointment, or project
• Coordinate services, scheduling, and anyone involved in completing the work
• Maintain accurate business and customer records
• Improve our services, communications, and how the Site operates
• Operate, maintain, and secure the Site itself

We use this information only for purposes connected to operating Low Profile's business and the Site.

If you upload photos or other media through the Site, we use that media to evaluate the property and the work being requested, prepare an accurate estimate, document the condition of a property or the scope of a project, and coordinate the service internally. Uploaded media is treated as part of your quote request record and is handled under the same practices described in this Policy.

We do not sell your personal information.

We may share information with service providers who support our business and the operation of the Site — for example, providers that host the Site, store and manage our database, deliver email communications, support customer relationship management, or provide analytics. These providers are permitted to use your information only as necessary to provide their services to us.

We may also disclose information if required to do so by law, to protect the rights, property, or safety of Low Profile, our customers, or others, or in connection with a business transition such as a merger, acquisition, or sale of assets.

We use reasonable administrative, technical, and organizational measures designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee the absolute security of information submitted through the Site.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain accurate business records, and meet our legal and business obligations. When information is no longer needed for these purposes, we take reasonable steps to remove or de-identify it.

You may contact us at any time to ask what information we have about you, to request that we correct inaccurate information, or to request that we delete your information, subject to our legitimate business and legal needs (for example, retaining records of completed work). To make a request, contact us using the information below.

The Site may use cookies or similar technologies, and may use analytics tools, to understand how visitors use the Site and to help us improve it. Where used, this information is generally aggregated and not used to identify you individually. You can typically control cookies through your browser settings.

The Site may contain links to third-party websites or services that are not operated by Low Profile. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing them with information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date at the top of this page reflects when the current version took effect. Continued use of the Site after an update means you accept the revised Policy.

If you have questions about this Privacy Policy or how we handle your information, contact us: